FAQ

Check out our most commonly asked questions below.

I have old, set in stains. Does your service clean those up?

One of the most frustrating things about exterior dirt and grime is that it can cause unsightly stains on your exteriors. Specific contaminants like mould can even cause permanent stains, and pressure cleaning can help reduce their visibility. In a high percentage of instances, our expert pressure cleaning services will remove most, if not all traces of lingering blemishes and stains. In cases where they are too old or set in, cleaning the area will at least help improve the appearance and lessen the overall impact of the stain.

Is that black stuff on my roof really not dirt?

While dirt can certainly find its way onto your shingles, the black streaky stains seen commonly on your roof are almost always a form of algae. This algae is actually blue-green in color, but it appears black from a distance against your roof shingles. It's not inherently harmful by itself, but it is unsightly and a thorough professional roof cleaning is the perfect way to restore the overall look and feel of your roofing.

What's the difference between pressure cleaning and soft washing?

Pressure cleaning and soft washing can both be done with a pressure washer, but the methods are different and not at all interchangeable. Pressure washing is a high-pressure wash better for harder surfaces like wooden decking and stone pathways, while soft washing is a low-pressure wash better suited for more delicate areas like roofing, vinyl siding, and wooden decks.

What is your service area, and do you have any limitations based on location?

We serve Adelaide and the entire South Australia region, including cities and suburbs such as Adelaide CBD, Glenelg, Marion, Brighton, Norwood, and many more. For limitations based on location, it would be best to contact us directly to discuss your specific needs.

How can I get in touch with you for booking a service?

You can contact us through the contact form on our website to book a service. We are also reachable via phone, email and our social channels.

Do you have insurance and warranties on your services?

Yes, we are fully insured, and all our products come with warranties to ensure your peace of mind.

Can I get an estimate for the cleaning services I need?

Yes, we provide free cleaning estimates. You can contact us to discuss your specific needs and receive a tailored estimate for the services you require.

How do you ensure customer satisfaction in the long term?

We pride ourselves on providing exceptional long-term service to both homes and businesses throughout Adelaide. From offering free cleaning estimates to employing a team of police-vetted experts, we aim to exceed customer expectations continually.

Do you offer any guarantees on your services?

Yes, we guarantee the use of high-quality equipment and supplies to achieve the best results. Our top priority is customer satisfaction, and we go above and beyond to meet and exceed expectations.

What types of commercial pressure cleaning services do you provide?

We offer a wide range of commercial cleaning solutions to meet diverse business needs. Our services include graffiti removal, fire damage cleaning, solar panel cleaning, driveway pressure cleaning, and facade cleaning.

Is your soft washing technique safe for the surfaces in my home?

Yes, our soft washing technique is specifically designed to be gentle yet effective on various surfaces around your home. It effectively removes dirt, grime, and stains without causing any damage to the surfaces being cleaned.

Still have questions?

Contact us today, we'd love to hear from you.